Guest Services
Hialeah East Center-HE, Hialeah, Florida, 33013, United States
- Provide friendly, courteous service to patients, visitors, and team members.
- Prepare and serve coffee, pastries, and refreshments, including for meetings.
- Maintain a clean, organized, and welcoming work area.
- Monitor, replenish, and organize supplies and refreshments.
- Ensure equipment is clean, maintained, and functioning properly.
- Assist patients and visitors as needed.
- Support light housekeeping duties and proper waste disposal.
- Provide coverage for Housekeeping or Lobby staff when needed.
- Maintain a professional appearance and participate in required training
QUALIFICATIONS
- To perform this job successfully an individual must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies. Employee must be able to work effectively in a team environment. Must have excellent interpersonal and communication skills. Excellent listening skills.
EDUCATION
- High school diploma or equivalent preferred.
LANGUAGE SKILLS
- Fluent in English and Spanish preferred.
SUMMARY
The Guest Services Representative is a full-time position provides exceptional customer service by preparing and serving coffee and pastries and ensuring a warm, welcoming experience for all guests.