Job Description

5787
Clinical Customer Service Repr
Health Care
Doral
Florida

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Receives and screens all customer inquiries and complaints in a professional, courteous, and caring manner.
  • Transfers caller to appropriate party following established conferencing procedures.
  • Coordinates transportation and medication delivery services if needed.

QUALIFICATIONS

To perform this job successfully, an individual must have the ability to work effectively in a team environment. Excellent verbal and written communication skills. Ability to work effectively independently and in a team environment. Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies. Excellent listening skills are required.

A minimum of one (1) year of customer service experience in a clinical setting.

Excellent interpersonal skills. Computer literate with the ability to learn a variety of systems and software.

EDUCATION

Certification as a Medical Assistant is highly desirable or a background as a foreign Physician.

LANGUAGE SKILLS

Fluent in English and Spanish 


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online